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Our thoughts are with everyone affected by the Victorian bushfires. If you have been impacted, our Customer Assist Team is available to support you during this time:
Phone: 03 8657 2500
Email: [email protected]
Hours: Monday to Friday, 8:30 AM – 5:30 PM (AEDT)
For urgent assistance, please contact:
Triple Zero (000) – Life-threatening emergencies (Police, Fire, Ambulance)
SES (State Emergency Service): 132 500 – Flood, storm, and emergency assistance
VicEmergency Hotline: 1800 226 226 – Bushfire and major incident information